running the latest versions of BoxCryptor and the OneDrive app on MacOs Mojave 10.14.6 Every single file I try to open with boxcryptor pops up error: Onedrive couldn't download "filename" (Error code -43) Have already tried uninstalling/reinstalling onedrive/boxcryptor

Boxcryptor issue with OneDrive on Mac

MatthewVance

More info:
Using One-Drive's "space saver" functionality (download on demand)

DOESN'T WORK:
ONEDRIVE: 19.152.0801.007 (standalone)
BoxCryptor: 2.30.1004 (1004)
MacOS Mojave: 10.14.6

WORKS:
ONEDRIVE: 19.152.0801.007 (standalone)
BoxCryptor: 2.28.995

Something in latest update broke all the things.

Sure hope this works in Catalina......

Bubu92

Personally Boxcryptor latest build is shutting down my entire system. But no issue with all Cloud providers including OneDrive.

FrankZee

I switched to Catalina recently. Boxcryptor was transferred via MigrateUsers; one drive was set up from scratch. Syncing files for One Drive was OK, and also dragging OneDrive into Boxcrypotor was done without any trouble.
Hence Boxcryptor and OneDrive are working fine in Catalina. I suggest that you rebuild OneDrive from scratch, and work step wise towards BoxCryptor.

MatthewVance

New related issue, with everything up to date (both one-drive and boxcryptor) same errors, however, this is because the defualt "open with" on OSX seems to be OneDrive's File opener, which craps everything out.

run this in terminal to reset the "open-with" databases, but it seems to be overwritten daily.

find /System/Library/Frameworks -type f -name "lsregister" -exec {} -kill -seed -r \;

Tomatil

You need to deactivate "space saver" in OneDrive, than it will download every file and you can work with it. Also, it will sync on every Mac you are running boxcryptor on. In my opinion, no space saver should be used for encrypted files. It should only be used for files that are not important. Why would anyone encrypt files that are not important? Also one should always consider that there might be a situation without running internet. If you don´t have your important files on your computer in such a situation, you have a big problem. I don´t want important files in a cloud only.

MatthewVance

Tomatil Unfortunately it is not possible to sync 350GB of data to a 250GB HDD. So "Space Saver" is very much necessary.

Tomatil

I see. You could upgrade to boxcryptor premium and use several sources. Maybe you could save big data like pictures and movies on an external usb drive, or use two clouds. I have serveral Macs and more than 800 GB data. What I do is to only encrypt very important files with boxcryptor that I permanently work with. It is about 15 GB. For example I don´t encrypt pictures, music or movies. They and all the rest of data is stored locally, protected by passwords and backed up by backblaze, which is also encrypted and has unlimited disk space.

MatthewVance

Hi thanks, would you mind not posting useless comments anymore? This issue needs to be resolved, not worked around, and your opinion is unwanted. Boxcryptor for Teams isn't exactly inexpensive. It should work the way it was intended to.

Robert

Hello together,

This issue was introduced by a new version of the macOS OneDrive client. OneDrive overrides the default application setting for all online-only files so that those files are always opened by the "OneDrive File Launcher" app instead of the default application (e.g. Word for .docx files). When opening an online-only file in Finder, the "OneDrive File Launcher" app performs the file download and then opens the downloaded file in the default application. This fails for file paths on the Boxcryptor drive which are not recognized by OneDrive.

We plan to release a new Boxcryptor for macOS next week which will contain a fix and restore the default application for online-only files in the Boxcryptor drive. Until then, a workaround is to use "Open With" (Right-click an online-only file in Finder -> Open With) to manually select the default application instead of the "OneDrive File Launcher" app.

Best regards,
Robert

Tomatil

I just wanted to help and there is no need to get disrespectful. If you don´t want opinions from other users, please contact support and don´t write to a user community.

MatthewVance

Thank's Robert. Any ETA on the update? I checked from the clients today and 2.30.1004 is still the lastest update.

Robert

MatthewVance We have released the update today and you can download it here: https://www.boxcryptor.com/l/download-macosx

garangdhav

MatthewVance When opening an online-only file in Finder, the "OneDrive File Launcher" app performs the file download and then opens the downloaded file in the default application. This fails for file paths on the Boxcryptor drive which are not recognized by OneDrive.

garangdhav

garangdhav This fails for file paths on the Boxcryptor drive which are not recognized by OneDrive.Nox Vidmate VLC

akhbarkhan

Hello Robert I have downloaded it, how can I install it I mean should I do a fresh install or should I do an update of the current version. Thanks.