Hallo Florian

Ich habe das Problem, dass von einem Ordner nur 100 Dateien angezeigt werden, obwohl es in dem Ordner sehr viel mehr gibt. Ich benutze die iCloud. Das Problem konnte ich sowohl mit iPhone als auch iPad mit der neuesten Version reproduzieren. Bin ich die Einzige, der das so geht?

Dear team!

Thank you for the great work you do, and for protecting our privacy!

By chance, I just switched from MacBook and iPhone to iPad and iPhone, just when the Boxcryptor Apple files app integration occurred. So far, I am using the free version of Boxcryptor. I love it!

So far, I shared a single folder with lots of subfolders from my MacBook. I’m using OneDrive. I now stopped doing that, and to be sure that it works after installing everything to my iPad, I deleted Boxcryptor from my iPhone temporary. I now have access to everything, using the new Boxcryptor files app extension on my new iPad.

I logged out of Boxcryptor and oOeDrive on my MacBook now and still have access on my iPad, so everything seems to be working from the cloud.

My questions: when I now open documents, how exactly does this work? It’s a local unencrypted version saved on my iPad? If so, for how long? To save space on the iPad, do I need to manually delete files locally at one point? And can I securely do so? And if I make changes to a file, will these be uploaded automatically? What if I open, say, an excel file with Axel, having autosave on, will it be uploaded to my secure box crypto space on my OneDrive account?

I know these are kinds of questions of principle, but I could not easily find an answer in this forum. I hope someone can quickly answer and clear things up for me.

Thank you so much for what you do!
meytho

rocketll In addition, any files opened now show up in the “Recent” tab of the Files app. This, in my mind, is unacceptable, as anyone with can find and open the files extremely easily.

Hi rocketll,

Removing the app protection was a necessary step towards the development of a "Files app - only" Boxcryptor app, since there this is Apple's idea of how to provide a seamless file integration in their operating systems.

If Apple someday decides that an extra security layer is necessary for the Files app, they are probably going to implement it for the whole app themselves.

If you want to have more insights about how we decided which way to go with the new Boxcryptor iOS app, have a look at our CTO's thoughts commentary in our documentation here.

Best regards,
Florian

Hi meytho,

Thanks for the feedback!

meytho when I now open documents, how exactly does this work?

When an encrypted file is opened, we obviously need to decrypt and hand out a decrypted state of it to the Files app so other applications or the preview can access the files and show their content to the use.

meytho It’s a local unencrypted version saved on my iPad? If so, for how long?

This decrypted file will be removed automatically once the Files app notifies our app that it is finished working with it.

meytho To save space on the iPad, do I need to manually delete files locally at one point? And can I securely do so?

All downloaded files will be saved to a local sandboxed and encrypted cache. So there is no possibility but also no need to purge any local files. The system will take care of purging files on demand. If you think that this doesn't work as intended, feel free to reach out to us.

meytho And if I make changes to a file, will these be uploaded automatically? What if I open, say, an excel file with Axel, having autosave on, will it be uploaded to my secure box crypto space on my OneDrive account?

Yes - this is exactly why we decided to go all-in with the Files app. You can seamlessly work with your files and all changes will be propagated back automatically through the Files app integration.
This works with all apps that usually save their content using the Files app - including Excel.

I hope this answers all of your questions - if not, don't hesitate to ask!

Best regards,
Florian

After having updated the Boxcryptor App on my iPhone 11 Max under iOS 14.5.1, the app no longer starts. It opens for a second and then disappears. When I try to access one of my cloud providers through the file app, either no content is found (MagentaCloud as someone has already noted) or the the contents remains encrypted (iCloud). I was not under the impression that this rollout was only a beta. Does the Apple Store really allow developers to replace a running application with an automatic download of a beta release? I have never seen that before. Very poor software quality management, Boxcryptor.

Let me update my last post:
After rebooting the iPhone and removing and reinstalling the app Boxcrypltor, it now works. I am not used to re-installing an app for an update. I thought that was the domain of Windows…
In any case thank you for the update. Now on to the test phase…

Florian, thank you for getting back to me! Sorry for being a bit late with answering, I must have overlooked you reply so far. And sorry for the autocorrect typos I now found with my message… All answers were as I hoped for so again: Thank you very much!

Phil

Hi Phil,

Boxcryptor for iOS is now using the installed Safari browser to perform the sign in process. I.e. all Security Keys working with Safari on iOS should also work to sign in to the Boxcryptor app. Based on Yubico's documentation, the YubiKey 5 NFC should work with Safari on iOS:
https://support.yubico.com/hc/en-us/articles/360016648979-Getting-Started-on-iOS

Best regards,
Robert

Hm, seems as if login with a local account is not feasible anymore!? Can you confirm?

To be honest I can see mainly steps back with the new version. First-removed security layer. Second removed possibility to take a photo directly within the app (on iPhone). I was using it when I needed to acquire a photo and immediately have it saved encrypted. Now this option is gone - I have to take the photo with camera app and then send to Files->Boxcryptor. Which means photo leaves track in Photos and Photostream.

Hm, seems as if login with a local account is not feasible anymore!? Can you confirm?

Florian Hi, I have an iPad Pro with an external SSD that contains files and folders encrypted using my MacBook. The Boxcryptor app on iOS does not allow me to add an external SSD or folder on an external SSD as a location. How do I open these folders and files on iOS?

darth Local accounts should work in the new version just as before. You can find information how to sign in to a local account using a key file here:
https://www.boxcryptor.com/en/help/boxcryptor-account/ios/#local-account

If you experience a problem signing in to you local account, please contact us via support@boxcryptor.com.

lipo2lipo Unfortunately, the Files app does not have a "Take photo" feature. I'm sorry if this change disrupts your workflow and have forwarded your feedback internally.

Matthijs I'm sorry, but Boxcryptor for iOS only supports remote storages and cannot be used with external storage devices at the moment. I have noted this request internally.

Hi, have you recognized that the IOS File App is not able to sort ? This was at least my best hope to find my relevant photos (since there is no immediat preview) .. .but now I'm totally lost .. even the search-function doesn't work .. very annoying !! it takes me many miuntes to find my photos ... (I always need to remember to create a new specific folder) .. I hope that will be fixed soon - at least the sort-function (I know, you don't have that IOS-feature in your control . .but there must be a reason for that ...) . and Long filenames can't be recognized .. not even in List-Format..