Can't encrypt on HDD

compis

Hi! I used to be able to encrypt single files and folders on my HDD with the free version. I've changed my computer and cannot do this any more. Windows 11. When I right-click on a folder it only says "Open Boxcryptor". Do I have to upgrade to get access to this feature?

Yasmin

compis
If you have only the option "Open Boxcryptor", then you are directly on the cloud-side (in the physical location) and not on the Boxcryptor drive.
Only via the Boxcryptor drive you have Boxcryptor's options (encrypt, decrypt, etc.)
And second, in Windows 11 you have to go to "More options" when doing a right-click, then you will get the extra contextual options.

compis

Yasmin
Thank you for your answer. I have added the folder that I want encrypted to Boxcryptor. Still, I don't have the option to encrypt when I right-click and choose "More options". When I click on Boxcryptor it just says: "Settings" and "Show original location". I just want a single folder on my HDD to be encrypted. I don't want it moved to the cloud. How do I do this? Do I have to upgrade and pay for Boxcryptor? I used to be able to do this before, but it's long time ago. I haven't used Boxcryptor in a long while.

compis

Yasmin
Hi again Yasmin!
I've solved the problem - I had to go to the subfolders and manually encrypt each one. Thank you so much!