On the form when you have to enter your e-mail-adress there is in the top right corner a '...'. At least when you are using windows. You will see it only after the first login.
Did you reset to factory defaults?
I believe you have to do that first before you can change to a local account.

7 days later

Mattis I am on the new app . 3.12. Which I think is using the fileprovider mechanism.

dt1807 Thank you. I logged in on my Windows VM and I saw those three dots and saw the local account option. Does that mean I will be able to continue using this method after the end of this month?

agoodpub Try to install the old version. This version should allow to use a local keyfile.

agoodpub Yes for sure. The local keyfile will work after your account became useless.

    Mainly Mac. But I have access to Windows as well (VM and desktop)

      agoodpub I got that. Which version of Boxcryptor are you running on your Mac? The new version with Boxcryptors own connection to the cloud providers? (I already asked you this question, could you share an screenshot from the preferences menu of Boxcrytor on the Mac?)

        If a user has a local account and a key file, can they continue to use the software after the January cut off date?

          scs1234 According to the documentation from Boxcryptor itself, this should work. But keep in mind that this might only work on a computer, not smartphone or tablet.

            Mattis Thanks. Will do a unencrypted back up to be safe.

            scs1234 Youโ€™re welcome. ๐Ÿ˜„ Always have a backup and think about to migrate your files to another solution.

              17 days later

              Mattis True and thank you so very much. The newest version does not allow local app where the keyflile works. I downloaded it from a site that has them all and downloaded the oldest. There, when you open it and click on the 3 dots you can use the local account. Again thank you very much because I had no clue as to what I could do once boxcryptor closed down and mine was the free account. Now I have the local one and I downloaded the keyfile already, so I am safe. All the best to you
              Dali

              dali52 You're welcome and thank you for your kind words. ๐Ÿ˜€

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