I found some encrypted files with encrypted filenames on my HDD and would like to decrypt them. I have a free account. Do you have an advice? Installing new Boxcryptor Drive doesn't recognize my files/folders as encrypted ones so Decryption is not offered in the right-click-menu. Files have been encrypted with Boxcryptor 1.0.0.
Thanks for your help in advance

I have files I need to decrypt, but mine don't have file-name encryption

drbuzasi Can you share a screenshot from the settings menu of your Boxcryptor client?

divenpuke Doesn't matter. The procedure is the same.

drbuzasi Locations is fine.

Mattis Only the Dropbox option is checked on the Locations tab .
In Boxcryptor Drive I can manage (encrypt/decrypt) files in a folder created with a newer version of Boxcryptor. This folder contains a file named 'FolderKey.bch'.
But in an other folder that was created with Boxcryptor 1.0.0.0 all file names are encrypted except one named '.encfs6.xml'. This folder and the files inside it are not recognized by Boxcryptor.

drbuzasi Hmm, that’s strange. Do you see filenames with Chinese letters? If so, did you change your account password in the past? Did you ever forgot your password?

Mattis Do you miss files?

Mattis
The folder looks like this.
As far as I can remember I didn't change my password.

drbuzasi That’s very strange. Did you already got in touch with the Boxcryptor support? To my knowledge, encrypted filenames by Boxcryptor are always, because of technical reasons, in Chinese letters.

drbuzasi One more thing: Do you miss files?

Boxcryptor classic worked for me

Further to the news that Boxcryptor is to be shutdown, I have tried to decrypt my data. However, I have a problem as a number of my files and folders were encrypted when I had a Boxcryptor Unlimited Business subscription (for 5 years) and I had file and folder name encryption enabled. I currently don't have a business subscription which is required for Boxcryptor to encrypt or decrypt file and folder names. As a result my file and folder names are all shown in Chinese characters - please see the attached screenshot.

Boxcryptor is not allowing me to purchase a new business subscription to re-enable the file/folder name encryption. I emailed support@boxcryptor.com 9 days ago for help with this and attached 5 invoices for unlimited business subscriptions that I purchased previously. To date, no one has got back to me.

Please can someone advise what I should do? I'm beginning to panic as the deadline of the 31st January is fast approaching!

Farmo An active subscription should not be an requirement to decrypt file and folder names. You should be able to decrypt using your free account. Did you already export your keys?

According to your screenshot, you are in the Dropbox folder itself, where is your Boxcryptor drive?

And by the way: Why are you still using Windows 7? Windows 7 has likely major security vulnerabilites.

Hi Mattis,

Thanks for your help. You are correct - it would appear that this is an error on my part and I have got confused when trying to decrypt my files in a hurry. I've managed to sort it now, so I'm afraid this is a case of user error...

I'm going to be getting a new PC soon and will install the latest version of Windows, but thanks for the advice re Windows 7 as well.

Farmo You’re welcome. Happy to hear that you get an new PC soon Do you knew the Boxcryptor alternative, Cryptomator?