• iOS
  • Everything New With Boxcryptor for iOS

Florian, thank you for getting back to me! Sorry for being a bit late with answering, I must have overlooked you reply so far. And sorry for the autocorrect typos I now found with my message… All answers were as I hoped for so again: Thank you very much!

    Hm, seems as if login with a local account is not feasible anymore!? Can you confirm?

      To be honest I can see mainly steps back with the new version. First-removed security layer. Second removed possibility to take a photo directly within the app (on iPhone). I was using it when I needed to acquire a photo and immediately have it saved encrypted. Now this option is gone - I have to take the photo with camera app and then send to Files->Boxcryptor. Which means photo leaves track in Photos and Photostream.

      5 days later

      Hm, seems as if login with a local account is not feasible anymore!? Can you confirm?

      Florian Hi, I have an iPad Pro with an external SSD that contains files and folders encrypted using my MacBook. The Boxcryptor app on iOS does not allow me to add an external SSD or folder on an external SSD as a location. How do I open these folders and files on iOS?

        darth Local accounts should work in the new version just as before. You can find information how to sign in to a local account using a key file here:
        https://www.boxcryptor.com/en/help/boxcryptor-account/ios/#local-account

        If you experience a problem signing in to you local account, please contact us via support@boxcryptor.com.

        lipo2lipo Unfortunately, the Files app does not have a "Take photo" feature. I'm sorry if this change disrupts your workflow and have forwarded your feedback internally.

        Matthijs I'm sorry, but Boxcryptor for iOS only supports remote storages and cannot be used with external storage devices at the moment. I have noted this request internally.

          6 days later

          Hi, have you recognized that the IOS File App is not able to sort ? This was at least my best hope to find my relevant photos (since there is no immediat preview) .. .but now I'm totally lost .. even the search-function doesn't work 🙁 .. very annoying !! it takes me many miuntes to find my photos ... (I always need to remember to create a new specific folder) .. I hope that will be fixed soon - at least the sort-function (I know, you don't have that IOS-feature in your control . .but there must be a reason for that ...) . and Long filenames can't be recognized .. not even in List-Format..

            @Robert Local accounts should work, but they don't. Having logged in the iOS app says

            "Signed In. You are currently logged in as Boxcryptor Boxcryptor (local@boxcryptor.com). Please sign out first to open a new local account."
            You can repeat endlessly, loops forever. Very disappointing.

              11 days later

              Hm, this is obviously a forum where user can entertain themselves. Don't expect any professional support here. Bye, guys ...

                18 days later

                Robert updating to the latest version 3.0.8 is causing a content unavailable error in the files app. The fix to delete the Boxcryptor app and reinstall did not resolve the issue. Prior to the update I was not having any issues with the files app integration.

                  a month later

                  First problem I noticed since updating to the new Boxcryptor is when I try to open, close, and then reopen the same Excel file on iOS (that is stored on DropBox), when I select the file in "Recent Files" it won't work -- I have to go to the file directory (Files App) and open the file there.

                  This wouldn't be a huge issue, but when I try to go to the Files App and again try to open, close, and reopen an Excel file using iOS, my file gets corrupted (has happened twice now). Would really appreciate some feedback on this.

                    Hi, I am new to boxcryptor and am using/testing it on my ipad. I have google drive linked o my boxcryptor account.

                    What I was wanting to know is I have created a ‘new’ folder in google drive from boxcryptor and then moved existing files into that folder from google driver. Are those existing file that I had in google drive now encrypted within the new folder I created?. The folder has a green dot next to it.

                    I read you cannot encrypt existing files but any new folder is encrypted so I would assume if I move existing files into the newly created folder then it would all be encrypted?.

                    Thanks

                      4 months later

                      darth I could not figure out how to add the keyfile to the Boxcryptor app to set up and retrieve my files using a local account on IOS. It has not been working across all the versions that have been published over the last 2 years. I could not find a way to "Send" the key file to Boxcryptor. This means that, should the Boxcryptor servers be down, you will not be able to retrieve your files on an IOS device. This is a big big drawback. So, basically, the instructions at https://www.boxcryptor.com/en/help/boxcryptor-account/ios/#local-account used to work in the past, but not anymore. Iphone 7 with 15.x IOS version

                        2 months later

                        Thank you for the great work you do, and for protecting our privacy!

                          4 months later

                          Florian Hallo Florian, bestehen eigentlich weiterhin oder wieder Probleme mit der Magenta Cloud? Während ich auf meinem iPad immerhin ein paar Suchresultate erhalte, bekomme ich auf meinem iPhone überhaupt keine Resultate angezeigt. Auf beiden Geräten läuft das aktuelle iOS. Auf dem iPhone habe ich auch eine Neuinstallation durchgeführt. Diese erneute Anfrage bezieht sich auf unseren obigen Austausch vom Mai 2021. Kann man sich sonst auch telefonisch an jemanden wenden, um die Problematik mal direkt zu besprechen. MfG, Marc

                            3 months later
                            Roman unstickied the discussion.
                              2 months later

                              On my iPad, I can view the file structure just fine, but when I try to open a file, it just says "waiting".
                              When I try to upload a file, it also just says "waiting".

                              I just tried logging out of Boxcryptor and then logging back in, to no avail.

                              I’ve been a long time Boxcryptor user on macOS. This is my first foray into using it on iOS. My provider is Google Drive.

                              I appreciate all the work you all do. Thank you.